Rail Maestro - Testimonials

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Testimonials

Through the Rail Maestro program, Midland Metro is able to quickly and easily access and output safety critical information. From a safety perspective, Rail Maestro has replaced and enhanced existing reports on crew utilization, and now provides Midland Metro with information on fatigue risk scores for an individual, a department or company-wide. Additionally, Rail Maestro has streamlined the rostering process for all personnel. A particularly useful feature is the ability for potential changes to the roster to be easily checked for compliance and fatigue risk before being approved and carried out. Rail Maestro streamlined existing rostering and reporting, however the real benefit has been the provision of information that was not previously available. Mark Ashmore, Health & Safety Manager, Midland Metro


Westpac Rescue Helicopter Service (WRHS), which was established in 1975, operates as part of the New South Wales Emergency Services. Each year the WRHS performs over 1,250 missions, rescuing people from accident scenes and transporting critically ill patients from small, rural hospitals to large, tertiary hospitals, primarily the John Hunter Hospital in Newcastle and the Base Hospital in Tamworth. In 2008 WRHS implemented Air Maestro®, a dedicated air crew compliance and safety management system, to enhance its emergency services operations. Deployed across two operational sites in NSW, Air Maestro® manages the service’s safety management tracking and reporting, company documentation, as well as the critical monitoring of pilot and crew recency requirements. "Having a dedicated system has vastly improved our operational efficiency. Because it’s a web-based application, I can access the system from just about anywhere, which means it’s so much easier to retrieve and update operational information. The Air Maestro® web interface is very intuitive, all our operational staff benefit from having secure access to the system, which has greatly improved our overall tracking and made critical operational alerts more readily available by both individuals and the management team Overall, Air Maestro® has improved the visibility and distribution of operational information across all WRHS locations. If you add to that the extensive array of reporting options, it’s been an ideal addition to our services’ continued success." Robert Jenkins (Safety Manager) at WRHS Robert Jenkins, Safety Manager, Westpac Rescue Helicopter Service


"Royal Flying Doctor Service (South Eastern Section) operates from many bases throughout its network with some 56 Pilots and other associated personnel that require tracking and maintenance of various recency and proficiency items, especially those required under CAR 217. The inbuilt flexibility of Air Maestro makes it very adaptable to various types of operations, especially ours. Since we have been using Avinet's Air Maestro it has become evident that the administrative capabilities combined with CAR 217 tracking, flight & duty records, rostering and the many other features that make Air Maestro an invaluable monitoring and maintenance tool." Darryl Brooks, Flight Operations Manager, Royal Flying Doctor Service (South Eastern Section)


"Through the Air Maestro program the RFDS (South Eastern Section) is able to identify hazards and provide prudent information which enables RFDS safety to analyze all incoming data through its simple filtering and graphing capabilities. Air Maestro's effortless ability to access information, gives the user the capacity to organise the removal of hazards and strengthen any defenses which are needed to control risk to acceptable levels. In safety management, communication is a vital key segment and with Air Maestro that is easily achieved." Kym Anquetil, Flight Safety Manager, Royal Flying Doctor Service (South Eastern Section)


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